At Saaib Abaya, we are committed to ensuring your satisfaction with our products. However, as our items are made-to-order and may include custom alterations, our return and exchange policy is restricted. Please carefully review the following terms and conditions before making a purchase:

1. No Refunds or Exchanges: We maintain a strict no-refund and no-exchange policy.

2. Order Finality: Once an order is placed, it cannot be canceled or modified.

3. Order Cancellations: In case of cancellation, no refunds will be issued.

4. Damaged or Defective Items: Exchanges are permitted only for items that are damaged or defective.

5. Inspection Process: Exchange requests will only be considered once we have received and inspected the returned item(s).

6. Return Shipping Costs: If the return is not accepted, the original item will be returned to the customer, who is responsible for all return shipping fees.

The following items are not eligible for return or exchange:

• Products without original tags and packaging
• Products that appear worn, smell of perfume, or show signs of makeup stains
• Products that have been altered or are received in a condition other than their original state

By placing an order with Saaib Abaya, you agree to these return and exchange terms and conditions.